Frequently Asked Questions

What information do I need to bring with me to the Hospital? Top

Patients should bring the following
Insurance Card / Company Referral Letter
Your Company ID Card
CNIC & Copy
Referral forms from your physician (if required by your insurance carrier)

What is the admission & Discharge Process? Top

For admission you need prescription from consultant and provide Copy of CNIC to our reception. They will prepare your file which carried Admission form and information checklist. At the time of admission they will hand over 2 Attendant passes and brief you accordingly. For Discharge the concern department will prepare discharge summary after getting order from consultant and will be sent to billing department for clearance.

Does Hospital have diagnostic services & Support of pharmacy? Top

Yes we have State of the art Pathology & Radiology departments running under the supervision of highly qualified and well trained staff. Our all procedures and reports are reliable. Our pharmacy is fully operational for 24 hrs.

Does Hospital provide 24hrs coverage to patients? Top
We provide complete and comprehensive coverage to patients as, we have the best medical team and state of the art equipped facilities for best patient care.
Round the clock, doctors & nurses ensure the well-being of patients requiring critical care, backed by renowned consultants of the country.
May I take flowers or gifts to a patient? Top
Gifts are allowed on all units. Flowers are allowed on all units except the Intensive Care Unit.  
Are children allowed to visit patients ? Top
In order to provide a more restful environment for our patients, on most of the nursing units, children under 10 years of age may visit for only 15 minutes. In the Maternal Child Unit no visitors under 12 years of age are permitted except siblings of the newborn. In the Pediatrics Unit, no visitors under the age of 18 months are permitted and must be accompanied by a parent.  
Why can’t children other than siblings of the newborn visit the Maternal Child Unit? Top
The Maternal Child Unit, where new mothers and their babies are cared for, has strict visitor regulations to protect the health of both the newborn infants and any youngsters less than 12 years of age, who are more vulnerable to infectious disease.  
Can I take a bus to the Hospital? Top
Yes, Lahore Metro Bus Service is available to visit LGH. It operates from Kasur to Shahdra passing through LGH. The station for LGH is Ghazi Chowk.  
What are the facilities available in the hospital? Top
Care Hospitals are multispecialty hospitals and offer the complete range of medical and surgical specialties under one roof, with highly experienced doctors, state-of-the-art infrastructure and diagnostic services.  
Do you have an ambulance service? Top
Yes, we have an ambulance service round-the-clock.